People often ask me why I became a Virtual Assistant and the answer for me is simple. Being a Virtual Assistant allows me the freedom to work with industries I am passionate and knowledgeable about, without being restricted to working with one company. I get to help and support small businesses, start-ups, entrepreneurs and consultants who are running their own successful businesses, but who need a Personal Assistant to help organise their day, their systems or even their whole work/personal lives.

These people are so busy growing their business that they are getting in a bit of a muddle without always even realising it. This is where I step in and take the stress out of maintaining/implementing those all-important processes, such as CRM management, diary management, social media management inc. blogs and websites, credit control, research etc. The list is endless and can be tailored to a client’s individual needs.

The other more personal reason for setting up my own Virtual Assistant business is because I’m a mother of two and like a lot of mother’s I wanted to maximise being able to have a career and being there for my family, and it works brilliantly. I wouldn’t have it any other way now. Being able to give my all to my clients and business without the guilt of not being around for when my children get home from school is key for me. I have twenty years PA/Administration and Account Management experience and have worked mainly in the Media/PR industry, but have also worked in the Childcare sector for a few years. My main passion remains within the Media industry; however, I have developed a love for the Health and Fitness industry over the last 5 or so years.

Most people have by now heard of the term ‘Virtual Assistant’, but do they really know what it means?

A good Virtual Assistant or Virtual PA as I am known can save your business time and money. Most of us specialise in helping small businesses, start-ups and entrepreneurs in all different fields. Many of us also have a niche so either concentrate on specific industries or specific services. It’s not a one fits all. It can take some businesses a while to find the right Virtual Assistant for their needs.

Us Virtual Assistants tend to be very upfront about the services we offer and if we don’t offer one that you need we are likely to know a VA who can help. We offer you all the same benefits of an office based Personal Assistant, but without the added costs of having an employee. Another added benefit is that you only pay for the work being done. If you only need 6 hours a week then that’s all you pay for. We can be very flexible in that respect.

As a Virtual Assistant, we do not need a space in your office and we do not need a telephone or computer. We have our own office set up within our home or personal office space, so again, no need for the cost of an employee. There is also no holiday pay, pension or tax for you to worry about as an employer. We handle all that for ourselves as a freelancer.

Our presence within your company is still very much felt despite us not being physically present. This may scare some businesses as old habits die hard and some wonder how a good job can be done when you’re not actually there. Well, with the right set up process there is no need to be sceptical. A detailed meeting, whether face-to-face initially or through Skype or over the phone can eliminate any concerns about the ‘Virtual’ element of our job title. Confidentiality is a key component to any Virtual Assistant business and we are happy to sign an NDA where necessary.

We can save a business a lot of time by taking on the necessary, but somewhat tedious tasks that take up so much valuable time. We can also recommend useful software to make your life easier by simplifying some of your daily tasks e.g. a better CRM, a better diary management system, easier excel formats and templates etc.

By saving businesses more time, we can also save you money. Start-ups, small businesses and consultants especially, need to capitalise on what they have without any unnecessary costs. A Virtual Assistant will concentrate on your business while you concentrate on generating new business and maintaining the business you already have. This in turn means you can focus on making more profit.

I once heard the phrase “You have to speculate to accumulate” and I have always repeated this to myself and to others. I never tell people that I first heard this whilst watching the film ‘The Full Monty’ but nevertheless where I heard it, I believe it to be very true. The money you spend on hiring a Virtual Assistant will be worth every penny when you a) see what a difference we can make to your day-to-day working life and b) when you see the new business/customers coming in as a result.

A Virtual Assistant will charge for their services in several different ways. Some will charge an hourly rate for all tasks, some will charge a monthly retainer for what we call ‘a bucket of hours’, whilst some prefer to package up their services and sell them accordingly. There is no right or wrong way of doing this, but personally I use a mixture of all three as all client needs are different. Some clients need help on a regular ongoing basis while others may only need a Virtual Assistant for ad-hoc projects, such as events, office moves or travel etc.

So now you know what we do, you may think that you could do with some support with your business. If you have any questions about working with a Virtual Assistant, then please do not hesitate to call me on 07968 381793 or e-mail me at faye@fayepa.co.uk. Please also take a look at my Facebook page www.facebook.com/fayepaservices or my website www.fayepa.co.uk for a full list of my services.